A socially oriented non-financial development institution and a major organizer of nationwide and international conventions; exhibitions; and business, public, youth, sporting, and cultural events.

The Roscongress Foundation is a socially oriented non-financial development institution and a major organizer of nationwide and international conventions; exhibitions; and business, public, youth, sporting, and cultural events. It was established in pursuance of a decision by the President of the Russian Federation.

The Foundation was established in 2007 with the aim of facilitating the development of Russia’s economic potential, promoting its national interests, and strengthening the country’s image. One of the roles of the Foundation is to comprehensively evaluate, analyse, and cover issues on the Russian and global economic agendas. It also offers administrative services, provides promotional support for business projects and attracting investment, helps foster social entrepreneurship and charitable initiatives.

Each year, the Foundation’s events draw participants from 209 countries and territories, with more than 15,000 media representatives working on-site at Roscongress’ various venues. The Foundation benefits from analytical and professional expertise provided by 5,000 people working in Russia and abroad.

The Foundation works alongside various UN departments and other international organizations, and is building multi-format cooperation with 212 economic partners, including industrialists’ and entrepreneurs’ unions, financial, trade, and business associations from 86 countries worldwide, and 293 Russian public organizations, federal and regional executive and legislative bodies of the Russian Federation.

The Roscongress Foundation has Telegram channels in Russian t.me/Roscongress, English – t.me/RoscongressDirect, Spanish – t.me/RoscongressEsp and Arabic t.me/RosCongressArabic. Official website and Information and Analytical System of the Roscongress Foundation:roscongress.org.

Service, Mouse, Double-Click: Gosuslugi is Here to Help You in Difficult Times

Building D, level 5, conference hall 13
Global customer service trends are challenging public administration in new ways. The modern reality is that people want services tailored to them, and they want them to be simple and convenient. It is a global standard Russia has been introducing systematically to its work with private individuals and businesses nationally since 2022. This new approach assumes a connection between a service and a specific situation, making it possible to resolve issues immediately when, for example, starting a business, relocating, or participating in a sporting event. However, to change the way we deliver services, civil servants themselves must become more client centred. What are the specific situations in question, and how do they apply to the Far East? What is the outlook for becoming more client centered, and what challenges await us as we do?
Date
Forum
EEF
Started at
17:15—18:45
Conference hall
Building D, level 5, conference hall 13
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