Launched on 18 March 2020 under the name «In this together», the helpline aims to support and coordinate assistance for people over the age of 60 who are self-isolating due to the spread of COVID-19. It is a joint initiative by the All-Russia Peoples Front, the Roscongress Foundation, the Association of Volunteer Centres, the nationwide Medical Volunteers movement, Volunteers for the Constitution, and Rostelecom.
If you are planning to organize a large-scale event or campaign, consider establishing a hotline to more effectively communicate with your clients. A hotline is a single phone number that connects the caller to an information or reference service capable of handling a large volume of calls. This communication method is indispensable when a projects image depends directly on how quickly and completely a users questions are answered.