non-financial development institution
major organizer of congress and exhibition events
RC personal account
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Мальцев Сергей

Sergey Maltsev

Senior Vice-President – Head of Sales Network Department, Sberbank
EEF 2019
Improving Access to Financial Services in the Far East
Going back to a rural resident, their need for speaking to a bank employee is even higher than in a city. That is why we have been developing new formats in addition to traditional ones. First of all, remote cash desks with 300 vehicles that cover 9–10 communities. <…> Secondly, our travelling account managers that come to the municipality. <…> We are pilot testing the cash out format, and we call it the agent network. <…> We have started with giving out cash through our partnering entrepreneur. We have two goals here: first of all, you give entrepreneurship another opportunity to develop; secondly, it is making a banking service accessible. The pilot testing has proved that there is a fairly high demand for it