Ms. Lobanova’s current job is focused on cooperation between Internet business and the Government, including development and approval the standpoint of the industry on a number of activities held by the Institute. Those activities involve finance, e-commerce, export, imports phase-out and telehealth. Ekaterina Lobanova is in charge of customized research.
Before joining the Institute Ekaterina Lobanova worked in Sberbank, where she created their Communications Department called Customer Care Service. The Service proved its efficiency after only one year of operation, which allowed to make this pilot project a permanent one. Sberbank received the Breakthrough award from banki.ru for the Customer Care Service.Ekaterina Lobanova is an alumni of Moscow Energy Institute, majoring in Mathematics. In 2012 she graduated from the Higher School of Economics. Presently Ms. Lobanova studies painting at the Painting and Drawing School (Moscow State Institute of Arts).