SPIEF 2019Who Will Provide Asia–Russia–Europe Logistics for E-Commerce?
Around 80% of customers expect delivery to be free. Most customers in the US and Europe expect deliver within 2–3 days of their order, as well as free returns within 30 days. In the US they tend to expect free returns within up to 60 days. It is virtually impossible to do this using cross-border infrastructure. The use of overseas warehouses will therefore be a major next step for many exporters