The growth of outsourcing in services and business processes has created a sizable niche for SMEs. While outsourcing of accounting, IT, consulting and other services is well-established by now, it has a great potential in healthcare, housing and communal services, logistics, construction, hotel and restaurant business and in many other sectors. Expansion in procurement, which is accessible to SMEs, allows businesses to provide operational and other support not only to other companies but also to government-funded organizations. The ultimate goal of outsourcing is to increase business efficiency and to free-up financial and human capital for investment in new areas of business. Outsourcing is also widely recognized tools to boost labour productivity.
Key topics to be addressed in the session are:
• The experience of regions in outsourcing of municipal services to SMEs
• Is outsourcing a useful tool and what are the risks for the state and business to lose control in the process?
• Who is most threatened by the outsourcing and who benefits most?
• Should outsourcing in Russia be actively promoted or left to a natural growth?
There are many potential investors among participants at the St. Petersburg International Economic Forum. The heads of four completely different Russian regions discuss their expectations for the event and what they have to offer business.