The inevitable digitalization of business, including small and medium-sized enterprises as well as micro-businesses
The future is already here. It’s inevitable and those who fit into digital services will be riding high. They will have a business, a workforce, and a decent salary, and our country’s wellbeing ultimately depends on this — Alexander Kalinin, President, All-Russian Non-Governmental Organization of Small and Medium-Sized Businesses Opora Russia.
The leaders in creating this environment are large structures that shape this environment independently of each other, but nevertheless they are the ones who form it overall. They are undoubtedly the largest digital companies such as Yandex, Mail.ru, Sberbank, and others. They are banks that create fintech, such as the Central Bank. [...] It’s Russian Post and Russian Railways, which are also shaping the digital environment. It’s Rosseti, which is now catching up with them [...] and, of course, it’s the tax service, which, due to our special historical features, is probably going two steps or one step ahead of the others — Andrei Belousov, First Deputy Prime Minister.
Small businesses ostensibly need to learn to work with these structures, whose capabilities are now being given to them, so to speak: [...] You just need to create some tools and resources for training — Andrei Belousov, First Deputy Prime Minister.
For any industry, the digital channel is a reality and a challenge to the wrong people, with whom business will probably not exist. I’ll say it again: in any industry — Maxim Akimov, Chief Executive Officer, Russian Post.