In addition, direct communication between investors and the regional authorities making decisions has improved. [...] Last year, it likely only intensified when this direct dialogue, this feedback was carried out literally every day. I know that all governors personally met with business associations on a daily basis; they met with entrepreneurs working in the regions, with investors. We dealt with completely different situations ourselves, with problems faced by entrepreneurs. It can also be seen throughout the country in the assessments made by business, which says that the direct communication channel has almost doubled — Svetlana Chupsheva, Chief Executive Officer, Agency for Strategic Initiatives.
And in this situation, feedback — and there is a survey for entrepreneurs — becomes critical, which adds points. And those governors who on a systematic basis every month meet with business associations, with investors, with the entrepreneurial community, they scored these points, which allowed them to move forward in this dense group. Therefore, I would urge that this be established on a systemic basis — constant direct communication with investors — Alexander Kalinin, President, All-Russian Non-Governmental Organization of Small and Medium-Sized Businesses Opora Russia.
What does business wish for today? Of course, to maintain such dialogue, such openness, such shared work. And the second thing that can be seen at the federal and regional levels is the speed of decision-making — Sergey Katyrin, President, Chamber of Commerce and Industry of the Russian Federation.
[Our] breakthrough is associated with the creation of the institution of investment commissioners. There is such an investor in every municipality, in the regional administration, scheduled meetings. There was an emphasis on interaction. We had a failure in control and supervision activities; there was a lot of pressure, and a large number of inspections. There is a lot of federal oversight. It’s very difficult to find the necessary balance so that there is no pressure and norms are not violated. The prosecutor’s office in Nizhny Novgorod helped a lot, they set KPIs for colleagues from other departments, and we regularly held meetings with the prosecutor’s office, and they were our ally from the outset — Gleb Nikitin, Governor of Nizhny Novgorod Region.