Urban infrastructure must be created and managed to ensure a high level of comfort for residents in all regions. Current efforts to establish a comfortable urban environment are defined by the generalized application of best practices, which are used as a template that is replicated. The priority is to carry out beautification and public amenities projects, which must take account of the views of residents. How can we ensure the integrated development and management of urban infrastructure? How can we interest and involve residents in creating the future of their cities? What financial tools are needed to effectively develop cities? Do we currently have sufficient human resources to achieve the goals that we have set?